30 Days to Decide If It Sparks Calm. 🧘‍♀️

We want every piece to feel right in your space. If it doesn’t, here’s the flow:

✅ Step 1 — Check the window
You have 30 days from delivery to request a return.

🧺 Step 2 — Check the condition
Items must be unused, unwashed, and free of pet hair, stains, or strong odors. Original packaging is preferred but not required.

📧 Step 3 — Start the return
Email beijingasia@outlook.com with your order number and a short reason. We’ll send a prepaid return label for US orders.

📦 Step 4 — Send it back
Pack it securely, attach the label, and drop it off at any carrier location.

🔍 Step 5 — We inspect
Once it arrives, we inspect within 3 business days.

💳 Step 6 — You get refunded
Refunds go back to your original payment method within 5 business days. Original shipping costs are deducted unless the item was damaged or defective.

💔 Damaged or defective?
Send a photo within 7 days of delivery. We’ll replace it or issue a full refund including shipping. No interrogation.

🔄 Exchanges?
Start a return and place a new order. We’ll refund the original once it’s back.

🏷️ Sale items
Final sale items are clearly marked and not returnable unless defective.

Last word: If something feels off, just talk to us. We’re humans, not chatbots. We’ll figure it out together.